TERMS OF SERVICE

Last Updated: June 2026

Welcome to PromoFlow (“Company”, “we”, “our”, or “us”). By accessing or using the website https://promoflow.store (“Website”) and any related services (“Services”), you agree to be bound by these Terms of Service (“Terms”).

If you do not agree with any part of these Terms, you must not use our Services.


1. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use our Services.

By using the Services, you represent and warrant that:

  • You have the legal capacity to enter into these Terms.
  • All information provided by you is accurate and current.
  • Your use of the Services does not violate any applicable laws or regulations.


2. Description of Services

PromoFlow provides social media marketing services, including but not limited to:

  • Followers
  • Likes
  • Views
  • Subscribers
  • Reactions
  • Engagement-related services

for various social media platforms.

We do not guarantee any specific business, marketing, financial, or reputational outcome from the use of our Services.


3. User Responsibilities

You agree:

  • Not to use the Services for illegal, fraudulent, harmful, or abusive purposes.
  • Not to submit content that violates intellectual property rights.
  • Not to use the Services in a way that could damage the Website or its infrastructure.
  • Not to attempt unauthorized access to our systems or data.

You are solely responsible for any social media account, page, channel, or content submitted to our system.


4. Orders and Delivery

By placing an order, you acknowledge and agree that:

  • Service delivery times are estimates only.
  • Delivery speed may vary depending on platform conditions.
  • We reserve the right to modify delivery methods without notice.
  • Orders that have already entered processing may not be canceled.

PromoFlow does not guarantee uninterrupted or error-free delivery.


5. No Affiliation

PromoFlow is not affiliated, associated, authorized, endorsed by, or officially connected with:

  • Instagram
  • Facebook
  • TikTok
  • YouTube
  • Telegram
  • X (Twitter)
  • Any other social media platform

All trademarks belong to their respective owners.


6. Account Suspension Risks

You acknowledge that social media platforms may change their policies at any time.

PromoFlow is not responsible for:

  • Account warnings
  • Account restrictions
  • Account suspensions
  • Content removal
  • Reduced reach or visibility

resulting from your use of our Services.

You use our Services at your own risk.


7. Payments

All payments are processed through third-party payment providers.

By making a payment, you agree that:

  • You are authorized to use the selected payment method.
  • Pricing may change at any time without prior notice.
  • Completed payments are generally non-refundable unless otherwise required by applicable law.

Chargebacks, fraudulent disputes, or unauthorized payment claims may result in immediate account suspension.


8. Refund Policy

Refunds may be issued solely at our discretion.

Refunds will not be provided for:

  • Completed orders
  • Partially completed orders that are still processing
  • Customer errors, including incorrect links or usernames
  • Changes in platform algorithms or policies

If an order cannot be delivered due to a technical issue on our side, we may issue a refund or account credit.


9. Service Availability

We reserve the right to:

  • Modify any Service
  • Suspend any Service
  • Remove any Service
  • Refuse any order

at any time without liability.

We do not guarantee continuous availability of the Website or Services.


10. Intellectual Property

All content on the Website, including:

  • Logos
  • Branding
  • Text
  • Graphics
  • Software
  • Designs

is owned by PromoFlow or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any Website content without prior written permission.


11. Limitation of Liability

To the maximum extent permitted by law, PromoFlow shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of revenue
  • Loss of business opportunities
  • Loss of data

arising out of or related to the use of the Services.

Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.


12. Disclaimer of Warranties

The Services are provided on an “AS IS” and “AS AVAILABLE” basis.

We make no warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Continuous availability
  • Specific performance results

You assume all risks associated with the use of the Services.


13. Indemnification

You agree to defend, indemnify, and hold harmless PromoFlow, its owners, affiliates, employees, contractors, and partners from any claims, liabilities, damages, losses, costs, and expenses arising from:

  • Your use of the Services;
  • Your violation of these Terms;
  • Your violation of any third-party rights.
14. Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, if:

  • You violate these Terms;
  • We suspect fraudulent activity;
  • Your use creates legal or operational risk.

Termination does not affect any accrued rights or obligations.


15. Privacy

Your use of the Services is also governed by our Privacy Policy.

By using the Services, you consent to the collection and processing of information as described in that policy.


16. Changes to These Terms

We may update these Terms at any time.

The updated version becomes effective immediately upon publication on the Website.

Continued use of the Services constitutes acceptance of the revised Terms.


17. Governing Law and Dispute Resolution

These Terms shall be governed by generally applicable principles of international commercial law without regard to conflict of law rules.

Any dispute arising from these Terms shall first be resolved through good-faith negotiations.

If a dispute cannot be resolved amicably, it shall be submitted to binding arbitration in a jurisdiction chosen by PromoFlow.


18. Contact Information

For questions regarding these Terms, please contact:

Email: support@promoflow.store